Help & Support
Everything you need to know about our sauces, ingredients, shipping, and more.
Our sauces range from mild (1/5) to extreme (5/5). The Mango Pepper Drizzle is our mildest at 2/5, perfect for everyday use. The Scorpion Blaze is our hottest at 5/5, made with the legendary Trinidad Moruga Scorpion pepper — once the world's hottest. We recommend starting with our milder options and working your way up.
The Trinidad Moruga Scorpion (Capsicum chinense) is a chilli pepper native to the Moruga district of Trinidad and Tobago. It held the Guinness World Record for the world's hottest pepper in 2012, reaching over 2 million Scoville Heat Units. Despite its extreme heat, it has a distinctive fruity, sweet flavour that makes it exceptional in sauces.
Flavour always comes first. Every sauce is crafted to deliver complex, layered taste — the heat is a complement, not the whole story. Our recipes are rooted in Caribbean culinary tradition where balance is everything. Even our hottest sauce, Scorpion Blaze, has deep fruity and garlicky notes beneath the heat.
Our peppers and key herbs (like Chadon Beni/shadow beni) are sourced directly from farmers in Trinidad & Tobago. We work with small-scale growers to ensure the freshest, highest-quality produce while supporting local Caribbean communities. Other ingredients like vinegar and sea salt are sourced from trusted UK and European suppliers.
Yes! All of our sauces are vegan-friendly and gluten-free. We use no animal products, dairy, or gluten-containing ingredients. Our production facility is also free from nuts, though we always recommend checking individual product labels for the most up-to-date allergen information.
Absolutely not. Every Moruga Collective sauce is made with 100% natural ingredients. We use traditional preservation methods — natural acidity from vinegar and citrus — to ensure shelf stability without any artificial additives, colourings, or flavour enhancers.
Our sauces are free from the 14 major allergens recognised by UK and EU food law, including gluten, nuts, dairy, eggs, soy, and shellfish. However, our Jerk Master Marinade contains soy sauce. Full allergen information is listed on every product label and product page.
Our sauces are suitable for vegan, vegetarian, gluten-free, dairy-free, and keto diets. They are also low in sugar and calories. If you have specific dietary concerns, please contact us at [email protected] and we'll be happy to help.
Yes! We ship to all EU countries from our UK facility. All products are fully compliant with EU food safety regulations and labelling requirements. EU orders typically arrive within 5-10 business days. Shipping costs are calculated at checkout based on your location.
UK orders are dispatched within 1-2 business days and typically arrive within 2-4 business days via Royal Mail or DPD. We offer standard and express delivery options at checkout.
We pack all orders carefully with protective packaging, but if anything arrives damaged, please contact us within 48 hours at [email protected] with photos and your order number. We'll send a replacement free of charge.
We're putting the finishing touches on our e-commerce experience and expect to launch soon. Join our waitlist to be the first to know — waitlist members will get exclusive early access and a special launch discount.
We're currently partnering with independent food shops, delis, and Caribbean stores across the UK. We also attend select farmers markets and food festivals. Follow us on Instagram @morugacollective for the latest stockist updates and event dates.
Yes, we work with restaurants, retailers, food service providers, and independent shops across the UK and EU. We offer competitive wholesale pricing with flexible minimum order quantities. Visit our Wholesale page or email [email protected] for a trade price list.
We'd love that! We're actively looking for retail and food service partners who share our passion for authentic Caribbean flavour. Get in touch via our Wholesale page or email us directly. We provide POS materials, tasting samples, and marketing support to help you sell.
We're here to help. Drop us a message and we'll get back to you within 24 hours.
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